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FAQ

PAYMENT

• I currently accept PAYPAL only.

• Please Double check your shipping address on PAYPAL.

• If you need to ship to the address different from Paypal, please notify mail@deplastilina.com as soon as your order is placed.


SHIPPING COST

• Spain: €6

• Europe: 10.50 

• Rest of World: 14


SHIPPING SCHEDULE

• All the items sold in my store ships from Spain.

• I ship Spain Postal Service unless otherwise specified or requested.

• If you prefer UPS for extra cost, please contact mail@deplastilina.com

• I usually ship once a week.

• During sale and holiday seasons, I sometimes ship twice a week depending on number of orders I receive.


INTERNATIONAL PURCHASERS PLEASE NOTE

• It normally takes about 7-10 days for foreign shipping to arrive to your door.

• However, foreign shipping time change dramatically depending on the situation at customs, your country’s postal service, as well as time of the year.


SHIPPING SECURELY

• Digital prints are shipped flat, securely with protective plastic sleeve and cardboard backing, in a sturdy envelope.


RETURNS AND EXCHANGES

• All the sales are final.

• However, if your package has arrived damaged, or has gone missing completely, please contact mail@deplastilina.com so I can send you replacements.


For any other questions, please email me at mail@deplastilina.com. I try to respond as soon as I can. 


THANK YOU